Thai Airways has suspended all commercial flight operations throughout June in line with the ban on incoming international passenger flights to Thailand.
The airline, which has filed for bankruptcy reconstruction, said that it is currently evaluating the global situation and taking into account lockdown measures at flight destinations in addition to travel demand.
A “readiness plan” is being prepared for the airline to resume flights as soon as the coronavirus situation eases both in Thailand and globally. Details of flight schedules will be released when the airline is ready to resume flying.
For now, Thai Airways will focus on repatriation flights for Thai citizens wishing to return home and cargo flights for transporting agricultural produce to local Thai formers.
For those who have already purchased tickets for the suspension period, Thai Airways is offering three options:
Option 1 – Extend the validity of fully-unused tickets and rebook later
Ticket validity can be extended until December 31st, 2020 or if passengers do not wish to rebook their flights by December 31st, 2020, tickets will be automatically extended until December 31st, 2021.
Option 2 – Travel vouchers for fully-unused tickets
Thai Airways tickets can be exchanged for a travel voucher equal to the value of the ticket. The voucher can be used for future Thai Airways or Thai Smile flights.
Option 3 – Refund for partially-used tickets
If part of your Thai Airways ticket has been affected by the suspension of flights, you can apply for a refund calculated based on the value of the remaining journey(s) on your ticket.
To apply for any of these options or for more information, you can visit the Thai Airways website and complete the form.